•  Customer Service 1800 744 706 Weekdays 9am to 5pm AEST
  • Help
Subtotal : $0.00


30 Days Money Back Guarantee | Free Shipping*

FAQ overview

Questions

About LED Technology
Warranty, Delivery and Support
Payment and Purchasing

Answers

Do LED bulbs come in warm colours like traditional incandescent bulbs?

Yes, LiquidLed LED light bulbs typically come in 2 colors. Cool White and Warm White. The "warm white" of our bulbs can vary however - from a VERY warm white 2600 to 3000 kelvin color temperature to a more "soft white/natural" colours around 3500-4000 kelvin and cool white from 5000 - 6500 kelvin



Can I dim LED bulbs?

Yes, all LiquidLEDs led lamps are dimmable with Clipsal universal dimmer



What are the advantages of LED lighting over Compact Fluorescent Lamps (CFL’s)?

LED light bulbs has revolutionised role in lighting. LED are superior to CFL’s in energy saving, environmentally friendly, dimmable and innovative. LED light are made from semi-conductor material which do not contain any banned metals. CFL bulbs contain mercury. For more infomation visit our "Lerning Centre



Is LiquidLEDs LED light bulb suitable for outdoor use?

All LiquidLEDs LED light bulbs are vacuum sealed and are absolutely water resistant and can be used in humid environment.



Why choose LiquidLeds LED light bulbs?
  • Energy efficient
  • Long lasting
  • Environmentally friendly and recyclable
  • Reliable and cost effective
  • 30 Day Money Back Guarantee
  • Eco-friendly
  • 100% Secure Shopping
  • Free Shipping on order over $100
  • 30 Day Money Back Guarantee
  • FREE Fast Delivery on Orders Over $100


Free delivery offer

Yes, free delivery for all orders over $100 within Australia and $7.95 below.



What is your 30 day money back guarantee?

Buy with confidence at Liquidleds with our 30 Day Money Back Guarantee. If you are not satisfied with your product(s) send them back to us within 30 days for a refund.* So you can be assured that if you purchase something and it doesn't suit your needs you can return it no hassles. Our 30 day money back guarantee return details are outlined please see our Returns and Exchanges page for more details. See also Section 10.G “Return Policy” of our “Terms and Conditions”.



What is your warranty and how does it work?

At LiquidLdes we believe in the quality of our products and our high quality manufacturing process. This belief is such that we put a  5-year warranty on our regular LED light bulbs, please check out our Express Warranty for full details.



How do I contact Liquidleds.com.au

You can contact us by phone at 1800 744 706, by email, by fax at +61 2 9475 4552, or by using the contact form located here. Our office is open from 9AM-5PM Australian Eastern Time



Are you products compliant for Australia?

Yes, Liquidleds LED light bulbs are compliant with Australian and international safety standards (they meet C-Tick, RoHS, CE, UL, cUL certification standards). Liquidleds products also include patent technologies and TUV Rheinland safety certification.

The mark “C-tick,” is your guarantee that each LiquidLEDs product you receive is certified by the Australian Communications and Media Authority (ACMA) to be compliant to its Electromagnetic Compatibility (EMC) regulatory standards. This means you are assured that any LiquidLEDs products you have will not cause undue radio frequency interference and are safe to use in areas where other devices, like cell phones, are not permitted. The C-tick is also a valid mark in New Zealand.



If I purchase a LiquidLEDs product, will I be supplied with a Tax Invoice?

The Order Confirmation email that you receive when you make an order is a valid Invoice.If you have lost your invoice we will be happy to email you a new one.Simply email our admin team on admin@liquidleds.com.au with your request.



What are the advantages of an AC LED emitted light bulb?

AC LED light bulb can be plugged directly into bulb socket without any converters. While standard power LEDs operate from DC supply with a voltage approx. 3.5 VAC, AC LED chips are capable of operating directly from an AC supply with 110~240VAC. The micro-LED array consists of several tens on nitride LED devices fabricated on a single semiconductor chip. The emitters can be individually addressed so that the chips acts as a multi-pixel micro-display. The technology eliminates the need of AC-DC power converter, which is expected to lead to significant cost savings, while the chip-level architecture could lead to efficiency improvements if compared with a single-chip high-power Led's.The main advantage is the compatibility with the existing lighting fixtures and electricity infrastructure.



How would I go about acquiring a discount code?

From time to time we release promotional discount codes to members of our mailing list. If you would like to be emailed a discount code you can subscribe to our mailing service on any page of our website.



Do you have Lay-by or finance on your products?

No, all LiquidLEDs products must be paid in full when the order is made.



What should I do if LiquidLeds LED light bulb breaks?

All parts in LiquidLeds LED light bulb are recyclable. The liquid contained inside LiquidLeds LED bulb is a food-grade mineral oil which is harmless to the environment and to people.



Is your site secure for Credit Card purchases?

Absolutely, 100% Yes. In fact more secure than if you use your credit card in a retail shop. All transactions are under SSL Certificate and payments are processed by eWay and PayPal. PayPal is a quick, convenient and secure way of sending and receiving money online.



What payment method do you accept?

We offer a wide range of payment options because we understand that you may have a wide range of personal preferences and payment preferences. We can accept Visa, Visa Debit, Mastercard, American Express though eWay, PayPal and direct deposit.



Can I pickup my order?

Our products are stored and dispatched from a 3rd party warehouse. Due to OH&S reasons, our warehouse does not allow pick-ups. All LiquidLED products are for delivery only.